Netflix not working on Amazon Fire Stick: How to fix it

06 April 2021

Netflix comes with excellent features that allow you to watch videos, web series, and movies as you want. One can watch Netflix from Amazon Fire Stick and sometimes, you might get stuck when it stops working. This is quite difficult to troubleshoot this issue but every error should be immediately fixed.

In this guide, we will discuss a few resolution steps that will help to fix Netflix not working on Amazon Fire Stick. Before moving ahead to the fixing steps, connect your device with a good internet connection and then move ahead with the troubleshooting step.

Netflix not working on Amazon Fire Stick: How to fix it

Solution 1 – Force Stop Netflix

If Netflix starts freezing or it is unresponsive on the Fire TV Stick then, all you need to do is to close/force-stop the application and launch it again

• Launch the Fire TV Stick Settings menu and then, choose Application
• Then, choose “Manage Installed Applications” and choose Netflix from the list
• This is the time to click Force Stop and that will close the app on the Fire TV Stick
• After that, reopen Netflix and check if the issue is resolved. If not, then move

Solution 2 – Restart Fire TV Stick

If you are still experiencing the same issue with Netflix after force-closing and restarting the application, restart your Fire TV Stick.

First of all, locate Settings > My Fire TV > Restart to reboot the Fire TV Stick. You also can restart the device by using the remote. You will need to tap and hold the pause/play button and then choose the button on the Fire TV Stick remote for 4-5 seconds unless you don’t see the “Your Amazon Fire TV is Turned Off” message on the TV Screen.

You also can try to hard reboot and unplug the Fire TV Stick from the power source ad plug it back in.

Solution 3 – Clear Cache on Netflix

Well, cache files allow an app to load faster on the subsequent usage, and corrupt and accumulated cache data might lead to bad performance. If Netflix isn’t working properly on the Fire TV Stick or perhaps the app is going through some lag and hence, clearing the cache will be the next line of action when the device restart.

For this, locate Settings and then, go to Applications. Now, Manage Installed Applications and go to Netflix and Clear Cache and this is the time to launch the Netflix app cache and check if it is working properly.

Solution 4 – Clear Data from Netflix App

There are a couple of Fire TV Stick users who aren’t able to fix Netflix issues by clearing the data from apps. You will need to do the same if you are facing any issues while using Netflix on the Fire TV Stick.

For that, go to the Settings and then, go to Applications and then, manage Installed Applications. This is the time to go to Netflix and then, clear data.

You will need to follow this step and doing this will delete all previously save Netflix-related data from the Fire TV stick. You will need to re-launch Netflix and for that, sign in to your account and check if it is now working without any issues.

Solution 5 – Install Netflix Update

Netflix could also malfunction on the Fire TV Stick in case if the application is installed on the streaming stick is problematic and has some software bugs. Fortunately, you can install the Netflix app to fix those errors. The Fire TV Stick apps automatically update and if the automatic app updates are turned off on the Fire TV Stick then, you will need to update Netflix manually.

Solution 6 – Reinstall Netflix Immediately

Removing Netflix from the Fire TV Stuck and reinstallation might help to resolve errors that might cause the app not to work. You can uninstall Netflix from the Fire TV Stick and for that,

Uninstall

• Go to the Settings and then, go to Applications
• Now, Manage Installed Applications and go to Netflix
• Now, you will see Uninstall and then, click on it to uninstall the process

Reinstall

To reinstall Netflix, you have to follow a few steps given below,

• You can reinstall Netflix and search for the app in the Fire TV Stick search section
• Then, tap on Netflix in the search results suggestion
• You will redirect to the Amazon App Store, where you can reinstall Netflix

Follow the above-given steps to fix Netflix not working on the Amazon Fire Stick issue. You can call Netflix Support Phone Number UK and get connected with the technical experts, in case if you are facing any issues while using Netflix on Amazon TV Fire Stick.